Software house for Bangkok
System maintenance and on-site support in Bangkok, from a team based in Bangkok
WHALE TASK has staff based in Bangkok, so on-site response is fast when a system breaks — contracted ongoing maintenance, troubleshooting at your site, installation and training in person, and taking over systems the original team no longer maintains. New builds too: ERP, POS, web apps, and dashboards, at regional pricing from a team headquartered in Chiang Mai–Lamphun.
Services
Services for Bangkok businesses
Custom software development
Systems designed from your real workflow, never a template forced to fit.
Learn more →ERP and POS implementation
Sales, stock, purchasing, and accounting on one dataset — with floor hardware installed on site.
Learn more →Web apps and business websites
A site that works as a real back office, not an online brochure.
Learn more →Mobile apps (iOS/Android/LINE)
One Flutter codebase for both platforms, plus LINE mini apps customers use without installing.
Learn more →Data dashboards and analytics
POS, ERP, accounting, and Excel unified into one dashboard that updates itself.
Learn more →Digital marketing and SEO
Get found on Google and inside AI assistants' answers.
Learn more →Local team
Why Bangkok businesses call us in
The work Bangkok clients call us for most is not a new build — it is the system they already have that nobody maintains. The freelancer is unreachable, the vendor folded, or the one in-house developer who wrote it resigned. The system still runs, the business still depends on it daily, and nobody dares touch it. We have people in Bangkok who can look at it on site, and we take it over on a contract with the scope written down.
Fast on site because the team is in Bangkok
The things you have to see in person — the till at the shop, the printer in the warehouse, the factory network, training staff at their stations — we have people in Bangkok who can be there, with no waiting for a travel round from upcountry. Anything fixable remotely we start on immediately instead.
Taking over a system the last team left behind
We start by reading the system and documenting what actually exists, standing up a test environment, and recovering server and domain access — then fix the backlog. Not by jumping straight at the first feature someone complains about and breaking more on the way.
A maintenance contract that says what you are paying for
Scope, response times, how to raise an incident, and what sits outside the contract, written down from the start — with a report on what the last month's fee actually became.
Regional pricing, identical standards
The core development team is in Chiang Mai–Lamphun, so operating costs sit below a Bangkok agency's and that difference shows up in your price. The process, testing, and delivery discipline are the same as on every other project we run.
Industries
What we do for Bangkok clients
System takeover and backlog recovery
Software that has to run every day with nobody maintaining it — taken over with documentation and access restored.
Wholesale and distribution
Tiered pricing, customer credit, and collection by cycle for wholesalers in Bangkok and the surrounding provinces.
Warehousing and transport
Stock that matches reality, delivery routing, and cost per trip.
Retail and multi-branch chains
Multi-branch POS on one dataset, stock across branches, and numbers the owner reads on a phone.
Further reading
Reading on maintenance and system takeover
FAQ
Questions from Bangkok businesses
Does WHALE TASK work in Bangkok?
Yes. WHALE TASK has staff based in Bangkok who go on site for ongoing maintenance, troubleshooting in person, hardware installation, and staff training, covering Bangkok and the surrounding provinces including Nonthaburi, Pathum Thani, Samut Prakan, and Samut Sakhon, with the core development team in Chiang Mai–Lamphun. The first consultation is free.
Nobody maintains our existing system — can you take it over?
Yes, and it is the work Bangkok clients call WHALE TASK in for most. We start by assessing what actually exists — code, database, server and domain access — document enough of it to make the system maintainable, stand up a test environment so nothing is fixed on production, then work the backlog in order of risk. If we assess that repairing it is not worth it, we say so plainly and give you options and a price range for a rebuild.
How fast can you get on site?
WHALE TASK has people in Bangkok, so a site visit does not wait for a travel round from upcountry. Response times and on-site windows are written into the maintenance contract at the level you choose. Anything fixable remotely — most things — we start on immediately rather than waiting for a visit.
How is an annual maintenance contract priced?
An annual contract is generally a proportion of the system's value per year, with the scope stated plainly: what it covers in fixes, updates, and preventive care, with response times and an incident channel attached. New feature development is quoted separately per piece of work. WHALE TASK reports back on what each month's fee actually became.
Your developers are in Chiang Mai and we are in Bangkok — how does that work?
WHALE TASK's core development team is in Chiang Mai–Lamphun, with staff in Bangkok for work that has to happen on site. Design, development, testing, and reviews run over video calls and a working system you see every two weeks — which is how most Bangkok teams already work. The difference is that lower operating costs show up in what you pay.
You are cheaper than a Bangkok agency — is the quality different?
The process, the testing before handover, and the documentation delivered with the system are the same on every WHALE TASK project. The price difference comes from the operating costs of a team headquartered in Chiang Mai–Lamphun, not from skipping steps, and we always give you a price range before work starts.
Do you take on new builds in Bangkok too?
Yes — custom systems built from your real workflow, ERP and multi-branch POS, web apps, mobile apps, and dashboards. We start with a free Workflow Audit to find what is worth doing first, then plan in phases with a price range so you can decide.
We also serve all 17 northern provinces: Chiang Mai · Lamphun · Lampang · Chiang Rai · Phrae · Nan · Mae Hong Son · Phayao · Uttaradit · Tak · Sukhothai · Phitsanulok · Kamphaeng Phet · Phichit · Phetchabun · Nakhon Sawan · Uthai Thani
Tell us what your system is doing
Talk to us free. We ask about the real workflow, plan in phases, and give you an estimate before you decide.
Free consultation