WHALE TASK
20 Chiang Mai businesses — and what they got
Real outcomes from Chiang Mai businesses that partnered with WHALE TASK — from coffee shops to factories.
Nimman café grows repeat customers 40% with a loyalty app
A specialty coffee shop on Nimman Road wanted to grow its loyal customer base. WHALE TASK built a points-collection mobile app with personalised push notifications.
Result
Repeat customers up 40% in 3 months; marketing cost per visit down 30%.
Old-town hostel goes fully online with its first booking system
A 12-year-old hostel in the old city still took bookings only by phone. WHALE TASK built a booking web app synced with OTAs with automatic room-inventory updates.
Result
Online bookings up 220%; admin work reduced by 5 hours per day.
Chiang Mai organic farm tracks stock and deliveries in real time
An organic veg farm delivering directly to Chiang Mai homes kept running out of stock without warning. WHALE TASK built an ERP covering inventory, orders, and delivery schedules.
Result
Zero stockouts in month one; delivery-prep time cut by 60%.
Lamphun textile factory monitors its entire production line from one dashboard
A textile factory near Chiang Mai tracked production orders on paper. WHALE TASK built a web dashboard consolidating orders, QC, and shipping status with automated alerts.
Result
Production-status reporting cut from 2 hours to 10 minutes; order errors down 70%.
Doi Saket coffee roaster sells nationwide through a new e-commerce site
A Doi Saket coffee estate relied entirely on market-stall sales. WHALE TASK built an e-commerce website with a monthly subscription option for coffee lovers across Thailand.
Result
Online sales reached 35% of total revenue within 6 months.
Maya-area commercial landlord manages leases and rents through a central portal
A landlord managing several commercial units near Maya Mall tracked leases in Excel. WHALE TASK built a web portal with contract tracking, renewal alerts, and auto-invoicing.
Result
Rental admin work cut 80%; no lease has expired without a renewal prompt since launch.
Chiang Mai dental clinic cuts wait times and no-shows with a patient app
A mid-sized dental clinic in Chiang Mai struggled with double bookings and missed appointments. WHALE TASK built a patient app with scheduling, automated reminders, and treatment history.
Result
No-shows down 55%; patient satisfaction score up from 3.8 to 4.6 out of 5.
Chiang Mai trekking company takes tour bookings 24/7 online
A popular Chiang Mai trekking company only accepted bookings via LINE, missing foreign tourists. WHALE TASK built a tri-lingual tour booking platform with payment gateway.
Result
International bookings up 65%; off-season revenue up 28%.
Chiang Mai logistics company tracks its fleet in real time and cuts fuel costs
A Chiang Mai goods-transport company had no visibility on truck locations or delivery completion. WHALE TASK built a driver app and manager dashboard with GPS tracking and delivery confirmation.
Result
Fuel costs down 18% from better routing; delivery complaints down 90%.
Chiang Mai international school connects teachers and parents via an app
A mid-sized international school in Chiang Mai communicated with parents across dozens of LINE groups. WHALE TASK built a mobile app for announcements, homework, and individual student reports.
Result
Teacher announcement time cut 75%; parent message open rate up from 40% to 88%.
Nimman boutique hotel automates dynamic pricing and lifts RevPAR 22%
A luxury boutique hotel near Nimman manually set room prices from a spreadsheet. WHALE TASK built a revenue management tool pulling live OTA data and suggesting demand-based rates.
Result
RevPAR up 22% in high season; direct booking rate up 15%.
Chiang Mai luxury spa builds guest profiles and grows repeat visits with CRM
A 5-star Chiang Mai spa had no structured guest-history data. WHALE TASK built a CRM recording therapist preferences, treatment history, and automated post-visit follow-ups.
Result
Return-visit rate within 90 days rose from 18% to 31%.
Chiang Mai fusion restaurant cuts wait staff and lifts orders with QR menu
A European-fusion restaurant in Chiang Mai wanted to reduce staff costs. WHALE TASK built a QR-code ordering system on the diner's phone, connected to the POS and kitchen display.
Result
Staff costs down 25%; average order value up 18% from in-app upsell suggestions.
Chiang Mai contractor tracks multiple job sites from a single app
A mid-sized Chiang Mai contractor ran 8–12 sites simultaneously with no unified system. WHALE TASK built a foreman mobile app for daily progress reports, photos, and issue logs.
Result
Management saved 3 hours per day on status calls; project delays down 40%.
Chiang Mai Muay Thai studio manages members, classes, and revenue in one app
A Muay Thai studio serving both tourists and local fighters tracked memberships and classes on paper. WHALE TASK built an all-in-one class booking, membership, and payment system.
Result
Walk-in revenue unchanged; monthly memberships up 50%, making income significantly more predictable.
Chiang Mai night-market organiser recruits vendors and manages stalls online
A large Chiang Mai night-market organiser recruited vendors through paper forms and phone calls. WHALE TASK built a web portal for vendor applications, stall-status tracking, and online rent payments.
Result
Vendor on-boarding time cut from 3 days to 4 hours; overdue rent down 85%.
Chiang Mai pharmacy eliminates stockouts with an ERP that alerts automatically
A community pharmacy in Chiang Mai ordered stock by intuition, leading to frequent shortages. WHALE TASK built an ERP tracking stock, sales history, and auto-alerting when items fell below reorder thresholds.
Result
Zero stockouts recorded in 6 months; working capital tied up in stock improved 20%.
Chiang Mai event venue launches online booking and instant quotation system
A Chiang Mai conference and wedding venue fielded email enquiries and produced PDFs by hand. WHALE TASK built a web platform where clients check availability, configure packages, and receive instant quotes.
Result
Lead response time cut from 2 days to 15 minutes; sales close rate up 30%.
Chiang Mai import/export firm tracks customs documents and cargo status automatically
A company importing goods from China via Chiang Rai tracked documents across multiple spreadsheets. WHALE TASK built a web app consolidating documents, cargo status, and delivery-date alerts.
Result
Document-search time down 70%; customs-filing errors down 45%.
Chiang Mai property agent closes deals faster with a client portal and CRM
A Chiang Mai property agency managed listings and leads through LINE and Excel. WHALE TASK built a client-facing listing portal and an internal CRM for the sales team.
Result
Average deal close time cut from 48 to 31 days; uncontacted leads dropped to zero.
Ready to be our next story?
Talk to us for free. We'll plan the project and provide an estimate — no commitment.
Free consultation